faq
Answers, not question marks
Let us introduce our collection of the most frequently asked questions and answers. From getting here and tickets to weather, opening hours and the piste map, you'll find everything you need to know for your visit to the Schöneben-Haideralm ski, biking and hiking area.
And if there's still something you're unsure about, we're of course always happy to help in person.
Where is the Schöneben-Haideralm skiing, cycling and hiking area? Location & Arrival
The family-friendly Schöneben-Haideralm skiing, cycling and hiking area is situated in the Lake Reschensee holiday region in Upper Vinschgau, South Tyrol. The area is situated above Reschen/Resia and St. Valentin auf der Haide, near the Reschen Pass, and offers mountain experiences in the border triangle between Italy, Austria and Switzerland.
What are the contact details and address for the Schöneben-Haideralm skiing, cycling and hiking area? Location & Arrival
Schöneben AG
Altdorfstraße 39
39027 Reschen
South Tyrol, Italy
How do I get to the Schöneben-Haideralm skiing, cycling and hiking area by public transport? Location & Arrival
You can easily reach the Schöneben-Haideralm skiing, cycling and hiking area by car, train or bus. Take the Vinschgau railway to Mals station; bus routes 273 and 276 depart from there. In addition, a free ski bus runs daily during the winter. You can reach the area by car via the Reschen Pass or the Vinschgau national road.
What are the opening hours of the ski lifts? Location & Arrival
Are there any car parks at the valley stations in Reschen and St. Valentin auf der Haide? Location & Arrival
Yes, free parking is available at both valley stations of the Schöneben-Haideralm skiing, cycling and hiking area. It is also possible to stay overnight at the Piz-Schöneben car park in Reschen. In this case, you will need to pay the visitor’s tax; you can register at the ticket office. The following rates apply:
Piz-Schöneben car park charges
- Per hour: €1.50
- Day ticket (24 hours): €25.00
- 3-day ticket: €50.00
- Weekly pass: €80.00
Overnight parking is prohibited in the car park at the valley station in St. Valentin auf der Haide.
Are there charging points for electric cars? Location & Arrival
No, there are no charging points for electric cars at the valley stations in Reschen and St. Valentin auf der Haide. The nearest charging station is in Graun/Curon Venosta in the Vinschgau Valley, about 6 kilometres away.
What are the current weather and snow conditions? Location & Arrival
How many kilometres of slopes are there? Slopes & Lifts
What is the Zwei-Länder-Skiarena? Winter tickets, Slopes & Lifts
The Zwei-Länder-Skiarena is an association of the Nauders, Schöneben-Haideralm and Watles ski resorts. With the cross-border ski pass, you have access to a total of 159 kilometres of slopes and 41 ski lifts. Ski passes for the Zwei-Länder-Skiarena can be purchased at all three ski resorts.
What is the Südtirol Ski Arena? Winter tickets, Slopes & Lifts
The Südtirol Ski Arena (formerly the Ortler Ski Arena) is a ski association comprising 18 ski resorts in South Tyrol, Austria and Switzerland. With a single ski pass, you have access to a total of 500 kilometres of slopes, including the Schöneben-Haideralm ski area.
What is Schöneben+? Winter tickets, Slopes & Lifts
What are the difficulty levels of the slopes in the Schöneben-Haideralm ski resort? Slopes & Lifts
What lifts are there in the Schöneben-Haideralm ski resort? Slopes & Lifts
The Schöneben-Haideralm ski resort has a total of 11 ski lifts and 4 conveyor belts. These include:
- Piz-Schöneben cable car (2,130 m)
- Jochbahn cable car (2,350 m)
- Fraitenbahn cable car (2,300 m)
- Rojenbahn cable car (2,350 m)
- Zwölferkopfbahn cable car (2,300 m)
- Höllental gondola lift (2,340 m)
- St. Valentin–Haideralm circular cable car (2,156 m)
- St. Valentin–Schöneben connecting cable car (1,930 m)
- Valatsch lift (2,174 m)
- Pofel lift (1,550 m)
- 4 conveyor belts – Schönis Kinderland (2,150 m)
What does the Schöneben-Haideralm ski resort have to offer children? Slopes & Lifts
The Schöneben-Haideralm ski resort features “Schönis Kinderland”, with magic carpets, a play paradise and educational programmes, right next to the top station of the Piz-Schöneben cable car. There is also the gold-award-winning Ski School Reschenpass, which offers specialised children’s ski courses, childcare and family-friendly slopes.
When does the ski season start and end? Slopes & Lifts
Are there any snow parks or fun parks? Slopes & Lifts
Where can I hire skis or snowboards? Slopes & Lifts
Is there a ski storage facility in the Schöneben-Haideralm ski resort? Slopes & Lifts
Can you book a ski locker in advance? Slopes & Lifts
No, it is not possible to book ski storage in advance at the Schöneben-Haideralm ski resort. Registration and use are quick and easy and can be done on the spot using your ski pass at the ticket office.
What courses does the Ski School Reschenpass offer? Ski School
The Ski School Reschenpass offers skiing and snowboarding lessons for children, teenagers and adults, as well as group lessons and private tuition for various age groups and ability levels. The programme includes courses for beginners and advanced skiers, technique training, carving and private lessons with professional ski instructors.
Are there ski lessons for children? Ski School
Can you book the ski course online? Ski School
Yes, you can easily book courses at the Ski School Reschenpass online.
What languages do the ski instructors speak? Ski School
Private and group lessons can be held in either German, Italian or English.
Are there any family-friendly walks? Hiking
What does the Schöneben-Haideralm cycling and hiking area have to offer children? Hiking
Is the biking and hiking area also suitable for beginners? Hiking
Which hike should you not miss in the Schöneben-Haideralm cycling and hiking area? Hiking
Which summits can you reach? Hiking
The Schöneben-Haideralm cycling and hiking area offers numerous opportunities for summit hikes, such as the Zehner, Elfer and Seebodenspitze, which delight visitors with impressive panoramic views of Lake Reschensee and the surrounding mountains.
Are dogs allowed on the footpaths? Hiking
Yes, dogs are welcome on the footpaths in the Schöneben-Haideralm cycling and hiking area, but they must be kept on a lead. A charge is applied for transport on the cable cars, and the general requirement to keep dogs muzzled on public transport and on ski lifts applies.
Which ski lifts are open in summer? Hiking
Is the area suitable for e-mountain bikes? Cycling
Yes, the Schöneben-Haideralm cycling and hiking area is ideal for e-mountain bikes. There are numerous signposted e-MTB trails, as well as charging points for e-bikes at the valley stations of the cable cars. The wide forest tracks and many of the enduro trails can be explored on an e-mountain bike.
What cycle trails are there around Lake Reschensee? Cycling
Are there any cycle trails for beginners? Cycling
Where can I hire bicycles or e-bikes? Cycling
Bicycles and e-bikes can be hired from Sport Folie right next to the valley station in Reschen, from Sport Winkler in Reschen, and from Sport Tenne in St. Valentin auf der Haide and Mals. The hire outlets also offer professional advice and on-site service.
Can bikes be transported on the gondola? Cycling
What safety regulations apply on the trails? Cycling
The following safety regulations and rules of conduct apply on the trails:
- Always ride at a controlled speed and within half your field of vision so that you can react to obstacles such as stones, animals or vehicles.
- Be considerate of walkers and only overtake them at walking pace.
- Be honest when assessing your skills and experience, and take note of the route’s level of difficulty.
- Always wear a helmet and check your equipment (brakes, lights, bell) before every ride.
- Wearing protective gear and a back protector is strongly recommended.
- When exploring new trails for the first time (pre-ride), ride at a moderate pace and anticipate what lies ahead.
Where can I buy tickets? Tickets, Winter tickets
Do I need third-party liability insurance to go skiing? Winter tickets
Yes, in Italy, skiers and snowboarders have been required to have valid third-party liability insurance since 1 January 2022. The insurance must cover liability for damage to third parties and proof of cover must be provided on request. Third-party liability insurance is not included in the price of the ski pass. You can take out liability insurance for individual days at our ticket offices in Reschen and St. Valentin auf der Haide, as well as in our online shop.
Are there multi-day tickets or combined tickets? Winter tickets
Yes, there is a wide range of multi-day passes available for the Schöneben-Haideralm ski resort and for the Zwei-Länder-Skiarena network. These are available for periods ranging from 2 to 14 days. There are also flexible season tickets, and in summer there are special offers such as the 3-Länder Card or the 3-Länder Card Bike, valid for several days.
Are there any concessions for children or senior citizens? Tickets, Winter tickets
Yes, there are reduced fares for children, young people and senior citizens. Please refer to the current price list for the applicable age groups and prices.
Are there any family tickets or group offers? Winter tickets
Yes, as well as the attractive children’s discounts, there is also a large family ski pass available in winter for families with three or more children, valid for two days or more. This is available exclusively at the checkout. You must provide your ID and relevant documentation for the children.
Information on current group offers can be obtained directly at the ticket offices or from the official price list.
Can tickets be cancelled or rebooked? Tickets, Winter tickets
No, it is not possible to amend a ticket once it has been purchased. However, when buying online, you can take out cancellation cover, which allows you to cancel free of charge up to four days before the first day of validity. Unless this insurance is taken out, cancellation is generally not permitted. A refund is only possible in the case of skiing accidents or other accidents supported by a doctor’s certificate; it is not available in the case of illness.
Are ski passes refunded in the event of illness? Winter tickets
No, ski passes are not refunded in the Schöneben-Haideralm ski resort in the event of illness. A refund is only possible in the case of skiing accidents, provided there is a doctor’s certificate and valid insurance cover. The refund does not apply to family members or accompanying persons.
Are unused days refunded on multi-day ski passes? Winter tickets
No, unused days on multi-day ski passes are generally not refunded. However, in the event of a skiing accident, the injured person may be reimbursed for any days not yet used. To do so, a corresponding application, accompanied by a doctor’s certificate, a ski pass and proof of identity, must be submitted within 15 days. Accompanying persons are not entitled to a refund.
What happens if you lose your ticket or ski pass? Winter tickets
Lost or forgotten ski passes cannot be replaced. Refunds or exchanges after purchase are generally not permitted.
What is the 3-Länder Card? Tickets, Hiking
The 3-Länder Card is a cross-border loyalty card for the tri-border region between Italy, Austria and Switzerland. It offers free travel on buses and seven cable cars (including the Piz-Schöneben cable car and the Haideralmbahn), as well as free entry to museums and themed attractions in Italy, Austria and Switzerland.
What is the 3-Länder Card Bike? Tickets, Cycling
The 3-Länder Card Bike is a cross-border discount card for mountain bikers at Lake Reschensee. It offers free use of seven mountain cable cars (including the Piz-Schöneben cable car and the Haideralmbahn), including bike transport, free access to the 3-Länder Enduro Trails, as well as free use of public transport and further discounts in the region.
What is the Gravity Card? Tickets, Cycling
The Gravity Card is a season pass for mountain bikers, offering unlimited access to 32 of Europe’s leading bike parks (including those in Germany, Austria, Italy, Switzerland, Slovenia, the Czech Republic and Poland). With just one ticket, you can access all participating bike parks and enduro trails without having to pay an additional entry fee at each location.
What accommodation is available in the area? Accommodations
Are the accommodation options family-friendly? Accommodations
Yes, the Reschensee holiday region offers a wide range of family-friendly accommodation, from specialist family hotels to holiday apartments and farm stays, all of which are ideally suited to the needs of families with children.
Are there any hotels right next to the slopes or trails? Accommodations
What room categories are available at the Haideralm? Accommodations
The Haideralm has a total of nine shared rooms, accommodating up to 46 people.
What food and drink is available at the Haideralm? Accommodations
IHalf-board is included when staying overnight at the Haideralm. This includes a breakfast buffet from 7:30 to 10:00 am and a three-course evening meal from 6:30 to 7:30 pm.
Can I book accommodation online? Accommodations
What restaurants and mountain huts are there in the area? Eating out
The Schöneben-Haideralm skiing, cycling and hiking area is home to many huts and mountain restaurants:
- Haideralm at the top station of the Haideralmbahn
- Schönebenhütte at the top station of the Piz-Schöneben cable car
- Sciuri après-ski bar and restaurant at the valley station in Reschen
- LEVEL 1463 après-ski bar at the valley station in St. Valentin auf der Haide
- Skihaus Schöneben at 2,120 metres above sea level
- Einkehrschwung ski hut on the valley run
- Rojenhütte at the Zwölferkopfbahn
Are there any regional South Tyrolean specialities? Eating out
Are there vegetarian or vegan options available? Eating out
The huts and mountain restaurants in the Schöneben-Haideralm skiing, cycling and hiking area serve not only traditional South Tyrolean cuisine but also vegetarian dishes. Specific vegan options may vary from one mountain hut to another and should be enquired about on arrival.
Do I need to book in advance at mountain huts? Eating out
Day visitors do not need to make a booking at the huts and mountain restaurants in the Schöneben-Haideralm skiing, cycling and hiking area. However, for larger groups or overnight stays – such as at the Haideralm – it is advisable to book well in advance or make an enquiry.
Are there any spa facilities in the area? Wellness
When is the Erlebnisbad Curunes water park open? Wellness
The Erlebnisbad Curunes is open all year round, with short seasonal closures. Tuesday is a day off.
Summer opening hours:
- Erlebnisbad Curunes: Wednesday to Monday, 11:00 am to 7:00 pm
- Sauna: Thursday to Sunday from 2:00 to 8:00 pm
- Restaurant & Pizzeria: daily except Tuesday from 11:30 am to 2:00 pm and from 5:00 pm to 9:00 pm
- Bar: daily except Tuesday from 11:00 am to 10:00 pm
Winter opening hours:
- Erlebnisbad and sauna: Wednesday to Monday, 2:00 pm to 9:00 pm
- Restaurant & Pizzeria: daily except Tuesday, 11:30 am to 2:00 pm and 5:00 pm to 9:00 pm
- Bar: daily except Tuesday, 11:00 am to 10:00 pm
What types of sauna are available at the Erlebnisbad Curunes? Wellness
Are there sauna infusions at the Erlebnisbad Curunes? Wellness
Yes, sauna infusions take place every day except Tuesdays.
Is it possible to visit the restaurant, pizzeria and bar without entering the water park? Wellness
Yes, the restaurant, which includes a pizzeria and a bar, is open to all guests, both those visiting the Erlebnisbad Curunes and those who have not purchased a ticket to the Erlebnisbad Curunes. The restaurant is also ideal for parties and events such as birthdays, family gatherings or company dinners.